Digital practices
Dr. Laura Kelly highlights how effective use of digital can result in more effective support and person-centred practice.
Talking Points
This video looks at:
- The benefits of using digital with children and families.
- What hybrid or blended social work might look like.
- A case study of how a social worker used WhatsApp and other technology when working with a family.
- Concerns around a lack of sensory experience.
- The benefits of using digital for interagency working.
Reflective questions
Here are reflective questions to stimulate conversation and support practice.
- How would you know when it is appropriate to meet face to face instead of online?
- How might you combine digital approaches with elements of your current practice?
Resources that are mentioned in this video
- Ferguson H, Kelly L & Gilsenan A. (2023). Social work and child protection beyond the COVID-19 pandemic: Key challenges and good practice. Dartington: Research in Practice.
Professional Standards
PQS:KSS - Relationships and effective direct work | Communication | Analysis, decision-making, planning and review | Purposeful and effective social work | Designing a system to support effective practice | Support effective decision-making
PCF - Intervention and skills | Contexts and organisations
